Application
Processing of workplace documentation is carried out as an integral part of work operations in the context of the workplace concerned. Work may be performed in team and autonomous working situations. It involves the application of established procedures in the completion of workplace documentation in the course of day-to-day operations. |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1Plan documentation | 1.1 Purpose of workplace documentation is identified and confirmed 1.2 Information for completion of the workplace documentation is collected, interpreted, analysed and organised as required |
2Complete documentation | 2.1 Required documentation is prepared, or forms completed, in accordance with workplace policies and procedures 2.2 Information is entered into computer-based documents, where required 2.3 Logs or diaries are maintained accurately and in a timely manner in accordance with workplace requirements. |
Required Skills
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
Relevant procedures and duty of care requirements |
Relevant OH&S responsibilities |
Protocols and procedures for processing workplace documentation using relevant workplace technology |
Requirements for workplace documentation, forms, logs or diaries |
Sources of information for the completion of workplace documentation, forms, logs or diaries |
Purpose of workplace documentation, forms, logs or diaries |
Typical problems in processing of workplace documentation and appropriate action and solutions |
Required skills: |
Communicate effectively with others when completing and processing workplace documentation, forms, logs or diaries |
Read, interpret and organise information needed for the completion and processing of workplace documentation, forms, logs or diaries |
Interpret and follow operational instructions and prioritise work |
Complete worklace documentation, forms, logs or diaries |
Write and/or enter information into computer based documentation systems |
Work collaboratively with others when completing and processing workplace documentation, forms, logs or diaries |
Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others |
Promptly report and/or rectify any identified problems that may arise when completing and processing workplace documentation, forms, logs or diaries in accordance with regulatory requirements and workplace procedures |
Implement contingency plans for unplanned events |
Apply precautions and required action to minimise, control or eliminate hazards that may exist during the completion and processing of workplace documentation, forms, logs or diaries |
Monitor work activities in terms of planned schedule |
Modify activities depending on differing operational contingencies, risk situations and environments |
Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment |
Operate and adapt to differences in computing equipment in accordance with standard operating procedures |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying: the underpinning knowledge and skills relevant legislation and workplace procedures other relevant aspects of the range statement |
Context of and specific resources for assessment | Performance is demonstrated consistently over a period of time and in a suitable range of contexts Resources for assessment include: a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or access to an appropriate range of relevant operational situations in the workplace In both real and simulated environments, access is required to: relevant and appropriate materials and equipment, and applicable documentation including workplace procedures, regulations, codes of practice and operation manuals |
Method of assessment | Assessment of this unit must be undertaken by a registered training organisation As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests Practical assessment must occur: through activities in an appropriately simulated environment at the registered training organisation, and/or in an appropriate range of situations in the workplace |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | |
Processing of workplace documentation will be that involved in routine work functions and may occur by day or night and in a variety of work contexts, including: | in confined spaces, exposed conditions and controlled or open environments in a workplace, warehouse or depot in a vehicle on the road at a client's workplace |
Types of documentation may include: | workplace and on-road transport memos letters diaries logs checklists maintenance schedules workplace forms and standard documents |
Documentation and reporting systems will be: | as defined within workplace procedures |
Documentation may be received from or sent to: | managers supervisors/team leaders other workplace personnel clients contractors union representatives official representatives |
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: | company procedures enterprise procedures organisational procedures established procedures |
Documentation may include: | hard copy computer-based documents and forms faxes |
Information/documentation may include: | workplace procedures, forms, checklists and instructions goods identification numbers and codes manifests, bar codes, goods and container identification manufacturers specifications workplace documentation policies supplier and/or client instructions material safety data sheets relevant codes of practice including the national standards for manual handling and the industry safety code legislation, regulations and related documentation award, enterprise bargaining agreement, other industrial arrangements standards and certification requirements quality assurance procedures emergency procedures |
Applicable regulations and legislation may include: | relevant regulations, standards and codes of practice, including the national standards for manual handling and industry safety codes dangerous goods and freight regulations and codes relevant Australian and state/territory OH&S legislation equal employment legislation and related policies environmental protection regulations |
Sectors
Not Applicable
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor